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=== 2 Diagnose === Challenges in organizing usually fall into one or more of the following three categories: strategic, motivational, and skills challenges – or “'''head, heart, hands'''” – and how you coach depends on the nature of the challenge. Ask yourself: ''what is the nature of the challenge and how will I intervene?'' From the examples above, if the coachee is struggling to recruit people to their leadership team, you might focus on the coachee’s understanding of '''strategy''' (head), or how they are approaching recruiting people and ask them questions to explore their plan and how it might need to be modified. On the other hand, if the coachee is articulating feelings of frustration or fatigue in recruiting leaders, you might focus on the coachee’s '''motivation''' (heart) and offer encouragement. Lastly, if the coachee is struggling to implement their strategy or plan well, you might focus on the coachee’s '''skills''' (hands) and offer learning or practice to make sure they have mastery over the necessary skills. <div style="background-color:#eee; padding:1em; border:1px solid #ccc;"> <p>Coaching is not only about addressing challenges and problem-solving. Inquisitive coaching – that is, asking questions with the aim of supporting people in uncovering their own answers – is an invaluable practice in developing our stories and devising strategy.</p> <p>In storytelling, the coachee will always know more about their own story than their coach. By asking inquisitive questions, we can offer them the opportunity to revisit or think more deeply about their own motivations and values. In strategizing, having a coach ask good questions can strengthen the strategy by surfacing unnamed assumptions or gaps in strategic thinking, as well as lead the coachee towards more creative and effective strategic choices.</p> </div>
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